If you are facing a hospital stay for surgery or have recently been discharged from the hospital, you may be eligible for the Transitions of Care Program. With this program, Blue Shield's registered nurses will contact you to answer your questions and concerns. They will help ensure your preparation and recovery from your hospital experience is as smooth and comfortable as possible. In addition to helping you remain informed, calm, and comfortable, this program can help you avoid ER visits and hospital re-admissions. The program incorporates three primary components:An EOC or COI was sent to you when you first joined Blue Shield. If you would like to receive a copy of your EOC or COI:
- Go to the Benefits and coverage plan resources page to view and download your EOC/COI (not available to all members).
- Contact your Human Resource department for a copy if you have health care through your company.
- Contact Us and request that a copy be mailed to you.
Questions?
For more information about the Transitions of Care program, call toll free at (877) 455-6777.
