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Advance care planning

Have you considered your health care choices, if you are diagnosed with a serious illness? Who will speak for you if you are unable to speak for yourself? See organizations and tools to help guide you and legislation to support your choices.

Hearing & visual resources

We've compiled a list of groups that offer guides and resources for the hearing and visually disabled. We encourage you to contact them for more information.

NurseHelp 24/7

Call toll-free anytime to ask a registered nurse your health-related questions. Experienced nurses can help you figure out what's ailing you, evaluate treatment options, determine whether to see the doctor and more.

Teladoc - talk to a doctor 24/7/365

Get a convenient phone or online video consulation with licensed professionals from nation-wide network of Teladoc providers, when you need help treating a common urgent, non-emergency condition.

Reach your doctors online

Communicate with your doctor through PatientAlly, an easy-to-use, secure web-based tool. Ask your doctor if he or she participates before using the service.

Continuity of care

New enrollees and established members with qualifying conditions may be eligible to continue care with their current healthcare provider who is leaving Blue Shield provider network.

Quality, utilization management & patient safety

At Blue Shield, we care about the quality of service and care that our members receive.

Transition of care

If you are facing a hospital stay for surgery or have recently been discharged from the hospital, you may be eligible for the Transitions of Care Program.

Transfer your records

We've created an easy way for members to request and retrieve their records.

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