BlueCard resources

Find links and resources here to help you process BlueCard claims and to learn more about the BlueCard® Program and services.

BlueCard online guide

A quick reference guide for performing online BlueCard requests, such as checking eligibility and benefits, getting authorizations and determining where to send BlueCard claims.

Download BlueCard Online Guide (PDF, 341 KB)

BlueCard basics video

A 5-minute video that shows how to verify benefits and eligibility, request authorizations and file claims for patients with coverage under Blue plans from other states.

Watch BlueCard Basics video (4min, 47sec)

BlueCard training team

A list of territories and contact information for our three BlueCard representatives.

 Download flier (PDF, 12 KB)

BlueCard member ID card sample

Use this sample to help you identify Blue plan member cards.

 Download sample (PDF, 72 KB)

How to submit Medicare primary and Blue plan secondary claims

This document outlines the process for submitting claims for members with Medicare primary coverage and Blue plan secondary coverage.

 View instructions (PDF, 43 KB)

Coordination of benefits questionnaire

Use this form to collect information from local Blue Shield of California and BlueCard members who have other health insurance coverage (such as Medicare) in addition to their Blue plan coverage.

 Download questionnaire (PDF, 76 KB)