BlueCard tutorials

Learn about BlueCard Program and how to use our online tools more effectively to complete eligibility and benefits searches, request authorizations, and more.

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BlueCard Program basics

Learn general information about the BlueCard Program, its benefits and processes.

Read BlueCard Program overview (PDF, 3.2 MB)
 

Eligibility and benefits search

Learn to find eligibility and benefits info for other Blue plan members, and understand the results.

View eligibility and benefits search tutorial (PDF, 5.3 MB)
 

Requesting prior authorization

Learn how to submit an online authorization request.

Review Authorizations tool tutorial (PDF, 3.4 MB)
 

Using claims-routing tool

Learn to look up where to send your BlueCard claims, and which local Blue Plan can process them.

Download claims-routing tool tutorial (PDF, 2.4 MB)
 

Checking claim status

Learn how to find the status of your BlueCard claims and additional billing and payment resources.

Find out how to access your claims (PDF, 3.2 MB)