Contact us
We know how vital our brokers are to our success which is why we're here to support you every step of the way.
Live Chat
Click Let's chat on the bottom right-hand side of this page to chat with a live agent.
Live chat with Broker Services is available:
Monday through Friday, 8AM to 6PM (excluding holidays).
Use Live chat for questions about:
- Benefits
- Member eligibility
- How to use Broker Connection
- Renewal status and questions
- Membership / processing
- Dependent additions / deletions
- And more
Phone
Blue Shield of California Broker Services is available:
Monday through Friday, 8AM to 6PM
Call us for questions about:
- Commissions
- Claims
- Billing inquiries
- Terminations
- Broker Connection Technical Support
- Broker of Record and Book of Business Inquiries
- Employer Enrollment Support and Navigation
- And more
Sales support
Our Sales Team is here for you. For sales and product inquiries, please contact your Regional Sales or Support Executive:
Our Sales team can help with:
- New Sales
- Product education / seminars
- New sales rates and benefit questions
- Broker meetings
- And more
Blue Shield sales offices
We have Blue Shield sales offices in a region near you in both Northern and Southern California. See where the closest Blue Shield office is to you.
Feedback
You may occasionally be asked to complete a website survey while on this site. We created the Broker Connection site to save you time and provide information you need quickly. Your feedback allows us to better serve you. Thank you for taking the time to provide feedback.
